FAQs + Contact

ORDER PROCESSING

  •  Please allow 2 - 3 business days for order processing. 
  • Galore Label, LLC is not responsible for packages after they have been fulfilled and scanned by USPS. 

RETURN POLICY

  • Exceptional customer service and customer satisfaction is Galore Label, LLC number one goal. 
  • Due to the nature of the products and sanitary purposes there are no returns or exchanges. 
  • If your products are damaged or you are unhappy in anyway please don’t hesitate to reach out for assistance. 

 

FREQUENTLY ASKED QUESTIONS 

  • How do I apply my Galore Label lashes?
* Be sure that your eye-lid is grease, moisture and debris free.
* Apply a thin layer of lash glue across the band - be care not to get the glue on the lash fans. 
* WAIT until the glue is tacky, about 30 seconds
* Line up the edges, press towards the middle [gently] of your eye.
[you can also use the Galore Label Lash Applicator for this step]
* If peeling occurs in any area use precision tweezers to move or gently press down. 
  • How many times can I wear each pair of lashes? 
* Ideally, with proper care you can wear Galore Label up to 25 times. 
  • How do I properly care for my Galore Label Lashes? 
* Be sure to always store your Galore Label lashes in a packing case. 
[proper placement is important to ensure they maintain curse and stay dust free]. 
* Incase of glue build up on the lash band you’re able to use the Galore Label Cosmetic Washing Machine to loosen up the glue and gently pull it away.
[this does not need to be done after each use, it will weaken the band. Galore Label recommends doing this every 5-8 uses. 
* Do not apply mascara to faux lashes, carefully apply to the natural lash for blending. 
  • The strip of the lash is too long. What do I do? 
* Upon taking your Galore Label lashes out of the packaging, before applying any glue - lay them across your eyes as if you were applying them to gage how much you need to cut away for comfortable application. [always cut from the outside of the lash [outer corner] 
  • How do I remove my Galore Label lashes? 
DO NOT use make up remover when removing ANY lashes [eye hazard]
Gently peel the edge of the band starting from the outer corner. 
  • How do I contact Galore Label customer service?
* Galore Label customer service is available 24 hours a day 7 days a week via email [ galorelabel@gmail.com ] 
* Galore Label customer service can be reached via phone Monday through Friday between the hours of 9am and 7:30pm at (313)-721-8525